{"id":10,"date":"2026-07-13T20:50:01","date_gmt":"2026-07-13T20:50:01","guid":{"rendered":"http:\/\/nataliiayarova.local\/?page_id=10"},"modified":"2026-07-20T20:08:29","modified_gmt":"2026-07-20T20:08:29","slug":"rueckgabe-und-umtausch","status":"publish","type":"page","link":"https:\/\/nataliiayarova.de\/en\/rueckgabe-und-umtausch\/","title":{"rendered":"Returns &amp; Exchanges"},"content":{"rendered":"<style>\n.ny-return-policy{color:#262626}.ny-return-wrap{max-width:1000px;margin:0 auto}.ny-return-header{text-align:center;max-width:790px;margin:0 auto 42px}.ny-return-header h1{margin:0 0 18px}.ny-return-header .lead{font-size:18px;line-height:1.75}.ny-return-grid{display:grid;grid-template-columns:1fr 1fr;gap:24px}.ny-return-card{background:#fff;border:1px solid #e6e2dc;border-radius:14px;padding:30px;box-shadow:0 8px 28px rgba(0,0,0,.045)}.ny-return-card--wide{grid-column:1\/-1}.ny-return-card p,.ny-return-card li{font-size:17px;line-height:1.7}.ny-return-card ul,.ny-return-card ol{margin:10px 0 0;padding-left:24px}.ny-return-card li{margin-bottom:9px}.ny-return-costs{background:#2b2a28;color:#fff;border-color:#2b2a28}.ny-return-costs h2{color:#fff}.ny-return-warning{border-top:4px solid #9b7354}.ny-return-warning ol{counter-reset:return-item;list-style:none;padding:0}.ny-return-warning li{position:relative;padding:13px 15px 13px 48px;margin:0;border-bottom:1px solid #ece8e2}.ny-return-warning li:last-child{border-bottom:0}.ny-return-warning li:before{counter-increment:return-item;content:counter(return-item);position:absolute;left:8px;top:12px;width:27px;height:27px;border-radius:50%;background:#f1ece6;text-align:center;line-height:27px;font-weight:600}@media(max-width:849px){.ny-return-grid{grid-template-columns:1fr}.ny-return-card--wide{grid-column:auto}}@media(max-width:549px){.ny-return-card{padding:23px 20px}.ny-return-card p,.ny-return-card li{font-size:16px}.ny-return-header .lead{font-size:17px}.ny-return-warning li{padding-left:45px}}\n<\/style>\n\n\t<section class=\"section ny-info-page ny-unified-header\" id=\"section_2014456786\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center\"  id=\"row-545276903\">\n\n\t<div id=\"col-1861193579\" class=\"col medium-9 small-12 large-9\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<p class=\"uppercase ny-info-eyebrow\">Returns &amp; Exchanges<\/p>\n<h1>Purchase &amp; Return Policy<\/h1>\n<p class=\"lead\">Placing an order on NY means that the customer agrees to the store\u2019s terms and conditions. After an order is confirmed, cancellation is not possible. We may contact customers to verify delivery details if required.<\/p>\n<div class=\"is-divider divider clearfix\" ><\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2014456786 {\n  padding-top: 40px;\n  padding-bottom: 40px;\n  background-color: rgb(255, 255, 255);\n}\n@media (min-width:550px) {\n  #section_2014456786 {\n    padding-top: 65px;\n    padding-bottom: 65px;\n  }\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section ny-return-policy ny-info-page\" id=\"section_1752622315\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row align-center\"  id=\"row-301364956\">\n\t<div id=\"col-1903142535\" class=\"col medium-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div class=\"ny-return-wrap\">\n<div class=\"ny-return-grid\">\n<section class=\"ny-return-card ny-return-card--wide\">\n<h2>Returns<\/h2>\n<p>Returns are accepted within 14 days after delivery.<\/p>\n<p>Returned items must be:<\/p>\n<ul>\n<li>unworn and undamaged<\/li>\n<li>unwashed<\/li>\n<li>free of odors or stains<\/li>\n<li>with original tags attached<\/li>\n<li>in original packaging<\/li>\n<\/ul>\n<\/section>\n<section class=\"ny-return-card ny-return-card--wide ny-return-costs\">\n<h2>Return Shipping Costs and Customs Fees<\/h2>\n<p>Customers are responsible for return shipping costs and any applicable customs fees.<\/p>\n<\/section>\n<section class=\"ny-return-card ny-return-card--wide ny-return-warning\">\n<h2>No refunds or reshipments in the following cases:<\/h2>\n<ol>\n<li>Unpaid customs duties \u2014 parcel may be destroyed.<\/li>\n<li>Customs delays \u2014 varies by local customs office.<\/li>\n<li>Incorrect or changed delivery address after ordering.<\/li>\n<li>Parcel marked as delivered \u2014 losses after delivery are not covered.<\/li>\n<li>Refusal to accept the parcel.<\/li>\n<\/ol>\n<\/section>\n<\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1752622315 {\n  padding-top: 42px;\n  padding-bottom: 42px;\n  background-color: rgb(247, 246, 244);\n}\n@media (min-width:550px) {\n  #section_1752622315 {\n    padding-top: 70px;\n    padding-bottom: 70px;\n  }\n}\n<\/style>\n\t<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/nataliiayarova.de\/en\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nataliiayarova.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nataliiayarova.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nataliiayarova.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nataliiayarova.de\/en\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":7,"href":"https:\/\/nataliiayarova.de\/en\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":916,"href":"https:\/\/nataliiayarova.de\/en\/wp-json\/wp\/v2\/pages\/10\/revisions\/916"}],"wp:attachment":[{"href":"https:\/\/nataliiayarova.de\/en\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}